SmallBizGenius Analysis

Boston Proper offers high-quality, stylish clothing and accessories that earn rave reviews from customers.

Category Breakdown

Scores based on analysis of 276 recent reviews

Product Quality

9.0/10

Customers consistently praise the high quality and craftsmanship of Boston Proper's clothing, citing its durability and attention to detail. Many note the brand's apparel holds up well over time.

45 reviews mention this

Product Selection

8.5/10

Reviewers highlight Boston Proper's wide range of fashionable, on-trend product offerings, from workwear and occasion dresses to swimwear and accessories. Many appreciate the brand's unique, hard-to-find designs.

40 reviews mention this

Customer Service

8.0/10

Customers report Boston Proper's customer service team is responsive and helpful, assisting with everything from order placement to returns. Several reviewers mention positive interactions with the company's service representatives.

35 reviews mention this

Sizing & Fit

7.0/10

While some customers find Boston Proper's sizing consistent and true-to-size, others note the fit can be inconsistent across different product categories, especially when it comes to bottoms and dresses.

24 reviews mention this

Pros & Cons

What Customers Love

High-quality, well-made clothing and accessories Mentioned 45x
"I love everything I get from Boston Proper. True to size and most importantly wash and wear. My entire closet is Boston Proper."
Stylish, on-trend product designs Mentioned 40x
"I love the classy, subtle, yet trendy styles at Boston Proper. Their clothing strikes the perfect balance between elegance and modern fashion."
Responsive, helpful customer service Mentioned 35x
"The customer service lady today was very helpful indeed and understood completely what my concerns were."

Common Complaints

Limited inclusive sizing options Mentioned 24x
"Your merchandise are quality and unique, but you need to expand your sizing to plus size."
Inconsistent fit across product categories Mentioned 18x
"The tops to fit true size large is a large but the bottom I find them fitting a little larger in size so instead of an eight, I could wear six."

Common Questions About Boston Proper

Answers derived from customer review patterns

Is Boston Proper legit and trustworthy?

Based on 45 reviews, Boston Proper appears to be a legitimate and trustworthy ecommerce brand. Customers consistently praise the high quality and craftsmanship of the company's products, as well as its responsive customer service team.

Based on 45 reviews

Does Boston Proper have good customer service?

Yes, Boston Proper's customer service is well-regarded by reviewers. Many note the company's representatives are attentive and helpful, assisting with everything from order placement to returns and exchanges.

Based on 35 reviews

Is Boston Proper worth it for small business owners?

Based on the overwhelmingly positive reviews, Boston Proper seems like a great option for small business owners and professionals seeking fashionable, high-quality workwear and accessories. The brand's stylish, versatile designs and excellent customer service make it a reliable choice for building a polished, put-together wardrobe.

Based on 48 reviews

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